Security Incident Notification Process for SaaS¶
Security incident notifications will be issued in a timely and accurate manner while maintaining transparency. This approach enables impacted customers to take any necessary actions.
Paid Subscriber Notification Process¶
We will provide timely and comprehensive communication to subscribers regarding any confirmed security incidents within 48 hours.
Free Subscriber Notification Process¶
Free subscribers will be notified of security incident on a case-by-case basis upon the determination of WSO2.